Emotional Intelligence Masterclass: London

A British Academy of Professional Development 5-Day Leadership Course

Emotional Intelligence Masterclass: Mastering Self-Awareness and Interpersonal Excellence Executive Emotional Intelligence Training | 5-Day Programme London

A Programme by The British Academy of Professional Development

Duration: 5 days
Location: Central London venue (details provided upon booking) Investment: £4,400 / $5,500 (Foundation)

Executive Overview Welcome to the Emotional Intelligence Masterclass, a transformational programme from The British Academy of Professional Development. This intensive experience develops the emotional intelligence capabilities that distinguish exceptional leaders across all sectors.

Drawing on 25 years of global leadership expertise across energy, financial services, government, and corporate environments, this comprehensive 5-day executive training programme in London provides practical frameworks for mastering self-awareness, emotional regulation, and interpersonal excellence.

Whether you're leading complex stakeholder relationships in financial services, managing diverse teams in energy sectors, navigating political dynamics in government, or driving organizational change in corporate environments, participants emerge with enhanced emotional intelligence capabilities that transform leadership effectiveness and business results.

Key Learning Outcomes • Master the foundations of emotional intelligence for enhanced leadership presence • Develop advanced self-awareness and emotional regulation techniques • Cultivate empathy and sophisticated communication skills for complex stakeholder management • Build leadership motivation and social skills that inspire high-performance teams • Implement emotional resilience strategies for sustained executive effectiveness • Create emotionally intelligent organizational cultures that drive engagement and results

Ideal Participants • Senior Leaders and Executives seeking enhanced interpersonal effectiveness • HR Professionals and People Development Specialists • Team Leaders and Department Heads managing diverse groups • Business Development Professionals in relationship-critical roles • Change Management Specialists navigating organizational transformation • High-Potential Leaders on accelerated development paths

Methodology Our immersive executive development approach combines emotional intelligence theory with practical application through: • Interactive workshops with real-world leadership scenarios • Self-assessment tools and 360-degree feedback analysis • Group discussions on emotional regulation and team dynamics • Role-playing activities for difficult conversation management • Hands-on exercises in empathy development and active listening • Case studies from energy, finance, government, and corporate leadership challenges

This methodology ensures participants not only understand emotional intelligence principles but can immediately apply them to enhance their leadership effectiveness and organisational impact.

    • What is Emotional Intelligence?
      Understand the definition and core components of EI and its relevance to leadership and collaboration.

    • The Five Pillars of Emotional Intelligence
      Explore self-awareness, self-regulation, motivation, empathy, and social skills.

      • The Role of EI in Leadership
        Discover how emotional intelligence impacts leadership effectiveness and outcomes.

      • Self-Assessment: Emotional Intelligence Snapshot
        Complete a diagnostic to assess your current EI strengths and development areas.

      • Building a Foundation for Growth
        Understand EI as a lifelong journey of personal and professional development.

      • Exercise: Self-Awareness and Reflection
        Reflect on emotional triggers and begin identifying core emotional patterns.

      • Deepening Self-Awareness
        Use introspection to explore personal values, emotions, and behaviour patterns.

      • The Importance of Self-Regulation
        Learn how to control emotional impulses and maintain professional poise.

      • Understanding Emotional Triggers
        Identify your triggers and how they affect behaviour and relationships.

      • Strategies for Control and Composure
        Practise techniques like mindfulness, breathing, and reframing thoughts.

      • EI in Decision-Making
        Explore how emotional control supports better decisions and clarity.

      • Exercise: Emotional Regulation Practice
        Engage in real-time scenarios and practise composure under feedback.

    • Empathy in Emotional Intelligence
      Understand empathy’s role in connecting and communicating authentically.

    • Building Empathy Skills
      Practise active listening and emotional reflection in live conversations.

    • Reading Emotional Cues
      Learn how to decode verbal and non-verbal signals for deeper understanding.

    • Strengthening Relationships through Empathy
      Use empathy to build trust, resolve conflict, and drive collaboration.

    • EI in High-Stakes Communication
      Communicate clearly and calmly in emotionally charged situations.

    • Exercise: Empathy in Action
      Participate in paired listening and support simulations.

    • Leading with EI
      Use emotional intelligence to inspire, coach, and support teams.

    • Building Trust and Influence
      Develop emotional credibility and connection as a leader.

    • Understanding Motivation
      Harness internal and external motivators through emotionally intelligent leadership.

    • Managing Difficult Conversations
      Learn how to navigate high-tension discussions with control and empathy.

    • Developing Social Skills for Collaboration
      Strengthen communication, conflict resolution, and team dynamics.

    • Exercise: Leading with Emotional Intelligence
      Facilitate a team session using EI principles and receive feedback.

    • Building Emotional Resilience
      Strengthen your ability to bounce back from stress and adversity.

    • EI in Conflict Management
      Use EI tools to resolve tensions and maintain team cohesion.

    • Team Building with Emotional Intelligence
      Foster emotionally intelligent teams that collaborate and thrive.

    • Using EI During Organisational Change
      Lead transitions with empathy and reduce resistance.

    • Action Plan: Applying EI to Your Role
      Craft a personalised roadmap for using EI in leadership.

    • Reflection and Growth Planning
      Final reflections, peer feedback, and forward-looking goal setting.

Real leadership starts within. Harness emotional intelligence to drive connection, clarity, and results.

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